We will only use your personal data fairly and where we have a lawful reason to do so. Our use of your personal data depends on how and where you interact with us.
5.1 Purposes of use and legal basis
We may use the collected information for the following purposes:
Fulfilment of services
To enable us to perform the services to you – to carry out our contractual obligations relating to you, to manage our relationship with you which will also include notifying you about changes to our service and changes to our terms or policies.
Legal basis: It is necessary for us to process your information to perform our obligations in accordance with any contract that we may have with you.
Support services
To enable us to respond to your requests in accordance with the content of your request.
Legal basis: It is in our legitimate interest to use your personal information in such a way to ensure that we provide the very best client service we can to you or others.
Marketing communications
To provide news and information services including e-mail briefings and newsletters.
Legal basis: We will only send you marketing communications where you have consented and expressed a preference to receive such marketing communications, where it is appropriate and relevant to our business relationship with you, or where we have other lawful right to do so.
User insight and analysis
To collect insights into how you interact with our services so that we can personalise our communications with you and maintain and improve our websites and services.
Legal basis: Where your personal information is not in an anonymous form, it is in our legitimate interest to use your personal information in such a way to ensure that we deliver our Website and online services to you and our other clients effectively. Where lawfully required, we may also process your personal information in accordance with your consent to the processing.
Compliance with legal obligations
To comply with legal and regulatory obligations to which we are a subject.
Legal basis: It is our legal obligation to do so.
5.2 Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at: [email protected]
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5.3 Right to withdraw consent
Where the legal basis for processing your personal information is your consent, you have the right to withdraw that consent at any time. You can exercise this right by contacting us on: [email protected], by clicking on the “unsubscribe” button on our marketing e-mails or by choosing a similar opt-out option that we may provide for you to exercise your right to object to the processing of your personal data.